FAQs
What currency are the prices on the site?
All prices are in USD.
I just placed an order. When will it ship?
Your order will typically ship within 3-7 business days. You will receive an email confirmation with tracking information once your order has shipped.
My order arrived damaged. Can it be returned?
If your order arrived damaged, please contact us at hey@noonabuckwheat.com with a photo of the damaged product. While we do not accept returns, we are happy to offer a replacement or refund for damaged items.
Can I cancel my order?
You can cancel your order with no penalty if it hasn’t shipped yet! Please contact us as soon as possible at hey@noonabuckwheat.com to cancel your order.
I entered an incorrect address. What should I do?
If you’ve entered an incorrect address, simply reply to your order confirmation email with the correct address. You can also notify us via email at hey@noonabuckwheat.com. We can change the address within 24 hours of your order being placed. If the address is incorrect and not corrected within 24 hours, no refund will be given.
How long does shipping take?
Shipping times vary between 3-7 business days, depending on your location.
I have a question that wasn’t answered. Can you help?
Of course! Please send us an email at hey@noonabuckwheat.com, and we’ll be happy to assist you. We do receive a high volume of emails, so for a quicker response, please include your order number and clearly describe the issue.